
Dealing with Difficult Bosses’ Requests
What are your thoughts on saying “no” to or declining a request made by

What are your thoughts on saying “no” to or declining a request made by

Do you think it’s important to “speak quickly” so you “can sound more like

What impact do you think remaining calm and grounded in tough, sensitive, and tense

What’s your view and take on networking within your company? The Problem: Many

Many managers and directors believe great public speakers succeed simply because they’re charismatic. They

How do you feel when someone tells you, “no thanks,” or worse… “I’ll think

One of the most common mistakes I see in life science managers and leaders—especially

What’s your opinion of Q&A sessions? For many of my clients, it’s what they

“Win-win” sounds good. It sounds fair, considerate of your counterpart, and respectful. But in

I know this might sound a little weird since I talk often about clear

One of the biggest traps I see life science managers fall into is believing

What do you think makes difficult people… difficult? For most of my clients, learning

Here’s 1 core thing you need to focus on if you really want to

One of the biggest challenges my clients often deal with communicating at work, in

Many managers believe that “emotional connection” means speaking softly, warmly, or with some sort

Silence makes many people uncomfortable. In negotiations, that discomfort becomes fear. And that fear

“Just relax before your speech.” Sounds like good advice, right? Not always. Yes, being

Many of my clients, and a lot of professionals and managers in general, are

A lot of professionals think that speaking “faster” in English makes them sound more

Too many public speakers think their job is just to talk. To fill the

“Carlos, how exactly can I better collect audience feedback to improve my English presentations at

Here’s the hard truth: not everyone at work plays fair. Some people use pressure,

When you network, one of the most important things to do is be strategic

We’ve all heard the advice: “Small talk is so important in business.” And that’s

Here’s something I was reminded of recently while coaching a client working with global

I know a lot of people who hate the idea of being associated with

Everyone gets nervous before speaking. Yes, everyone—even the most seasoned leaders, negotiators, and public

Here’s the hard truth: One of the biggest reasons managers fail to run engaging

Most people are terrified of silence in conversations—especially in negotiations. Just the mere thought

One of the biggest challenges many of my clients face isn’t their vocabulary or

I’m going to be brutally honest: One of the biggest headaches my clients face

Do you think influence and persuasion are the same thing? Many professionals, leaders, and

What is your opinion of asking questions? Does it make you nervous? Shy? Excited?

1 key to more effective English presentations with global teams, clients, and stakeholders: Focus

1 key to better, more confident, and clearer communication in English at work: Don’t

Here is 1 underused Business English secret to speak more clearly, precisely, and professionally

Here’s 1 underused, POWERFUL skill you need to develop if you want to give

In this week’s article, I want to share an important business and life lesson

Have you ever read any of Dale Carnegie’s books on communication skills, public speaking,

By researching my own students’ strengths and weaknesses, I’ve come to discover five common

Since the dawn of time, humans have always used storytelling to pass down tradition,

The most common English challenges my clients, determined managers at global pharmaceutical, biotech, and